You can adjust the shipping date of your next Play Kit by up to 2 weeks before or after your currently scheduled date by following these steps:
- Log in to your account.
- Click View on the Play Kits tile
- Locate your child’s next Play Kit and click Edit next to the ship date.
- If you have prepaid, this will be listed in your current order under “Shipping Next”.
- If you are on a pay-as-you-go subscription, this will be listed under “Next Payment”. Changing this will also change the date of your next charge.
If you need to change the schedule for more than one Play Kit, please contact our Customer Experience team for assistance.
If your child would benefit from additional time with each Play Kit or the Play Kit shipment schedule isn't matching their development, connect with our Disability Support Service.