FAQs

About Lovevery

• How do I navigate my Lovevery account?
• Where is Lovevery headquartered?
• Who created Lovevery?
• How do you pronounce Lovevery?
• What is Lovevery's mission?
• What ages are Lovevery products designed for?
• See all 13 articles

Orders, Shipping, and Returns

• When will my order arrive?
• How do I check my order status?
• How do I return or exchange my product?
• How do I apply a discount code or gift card to my order?
• My discount code or gift card isn't working. What should I do?
• How do I use a discount code and a gift card at the same time?
• See all 24 articles

The Play Kits Subscription

• What are The Play Kits?
• Why does the price change after The Thinker Play Kit (months 11–12)?
• What is the difference between Play Kits for babies and Play Kits for ages 1–5?
• Do I get to choose what's in my Play Kit?
• Can I purchase just one plaything by itself?
• How do I cancel my subscription?
• See all 27 articles

Products

• General Product Questions
• Cleaning and Care
• Assembly and Troubleshooting

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Lovevery App

• Is The Lovevery App for my child or for me?
• Tell me more about the topics you cover in The Lovevery App. Do you cover feeding? Sleep? Social emotional learning?
• How does the Ask & Learn feature work?
• I'm not a Play Kits subscriber, but I'm interested in the activities and app. How can I have access?
• I was gifted the Play Kits. Can I get access to the app?
• I purchased a Play Kit at Target or Amazon. Can I get access to the app?
• See all 14 articles

Books and Book Bundles

• What are the Book Bundles?
• How can I order the Book Bundles?
• Can I order the Book Bundles if I'm not a Play Kits subscriber?
• How can I purchase Book Bundles from previous Play Kits?
• Do The Play Kits still include books?
• Do the Book Bundles include any kind of Play Guide?
• See all 20 articles

Course Packs

• The Food Before 1 Course Pack
• The Tummy Time Course Pack
• The New Sibling Course Pack
• The Potty Learning Course Pack

• What are The Course Packs?
• How do I access my Course Pack?
• Can I gift someone a Course Pack?
• Who are the experts featured in The Course Packs?
• Are there downloadable resources?
• When will I receive my physical products?
• See all 22 articles

Referrals

• Does Lovevery have a referral program?
• Is referral credit the same as a gift card or store credit?
• Can I use referral credits on a gift?
• Can I combine referral credits with other offers?
• How do I refer someone to Lovevery?
• Whom may I refer to Lovevery?
• See all 23 articles

Gifting

• Gift Giver
• Gift Recipient
• Registry

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Reading Skill Set

• Part 1
• Part 2
• Part 3

• Where is the Reading Skill Set available for purchase?
• How many activities are included in each box?
• My child is learning to read in school. Is there still value in this program?
• My child has a learning disability. Is The Reading Skill Set appropriate for them?
• What is the Science of Reading? Does Lovevery follow the Science of Reading?
• Does Lovevery have Skill Sets for other subjects?
• See all 14 articles