FAQs
About Lovevery
Orders, Shipping, and Returns
- When will my order arrive?
- How do I check my order status?
- How do I return or exchange my product?
- How do I apply a discount code or gift card to my order?
- My discount code or gift card isn't working. What should I do?
- How do I use a discount code and a gift card at the same time?
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The Play Kits Subscription
- What are The Play Kits?
- Why does the price change after The Thinker Play Kit (months 11–12)?
- What is the difference between Play Kits for babies and Play Kits for ages 1–5?
- Do I get to choose what's in my Play Kit?
- Can I purchase just one plaything by itself?
- How do I cancel my subscription?
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Products
Lovevery App
- Is The Lovevery App for my child or for me?
- Tell me more about the topics you cover in The Lovevery App. Do you cover feeding? Sleep? Social emotional learning?
- How does the Ask & Learn feature work?
- I'm not a Play Kits subscriber, but I'm interested in the activities and app. How can I have access?
- I was gifted the Play Kits. Can I get access to the app?
- I purchased a Play Kit at Target or Amazon. Can I get access to the app?
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Books and Book Bundles
Course Packs
Referrals
Gifting
Reading Skill Set
- Where is the Reading Skill Set available for purchase?
- How many activities are included in each box?
- My child is learning to read in school. Is there still value in this program?
- My child has a learning disability. Is The Reading Skill Set appropriate for them?
- What is the Science of Reading? Does Lovevery follow the Science of Reading?
- Does Lovevery have Skill Sets for other subjects?
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