How do I cancel my subscription?

You can cancel your Play Kits Subscription at any time. Please do so at least 3 days before your next shipping date for the cancellation to take effect.

To cancel, sign in to your account and click on Account Settings. Then, under Manage Subscription, you can choose to skip the next Play Kit or cancel your subscription altogether.

You'll receive an email confirming your cancellation and/or refund (when applicable). If you cancel a subscription that includes Play Kits you've already prepaid for, you'll be refunded the purchase price of The Play Kits you haven't received. If you're owed a refund, you can expect to receive confirmation of that refund to your original method of payment within 3–5 business days.

If you cancel, you will see the option to restart with the Play Kit that was next to process on your account. Please note that restarting your subscription will not reinstate a previously canceled bundle purchase.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more