You can cancel your Play Kits Subscription at any time. Please do so at least 3 days before your next shipping date for the cancellation to take effect. To cancel, sign in to your account and click on Account Settings. Then, under Manage Subscription, you can choose to skip the next Play Kit or cancel your subscription altogether.
Please note: if you have already received a recent order and/or shipping confirmation email, canceling your subscription will not cancel your active order. Please contact us for more support.
You'll receive an email confirming your cancellation. If you cancel a subscription that includes Play Kits you've already prepaid for, you'll be refunded the purchase price of The Play Kits you haven't received. If you're owed a refund, you can expect to receive confirmation of that refund to your original method of payment within 3–5 business days.
If you cancel, you will see the option to restart with the Play Kit that was next to process on your account. Please note that restarting your subscription will not reinstate a previously canceled bundle purchase.