FAQs

About Lovevery

• Where is Lovevery headquartered?
• Who created Lovevery?
• How do you pronounce Lovevery?
• What is Lovevery's mission?
• What ages are Lovevery products designed for?
• Does Lovevery offer sales for Black Friday or Cyber Monday?
• See all 10 articles

My Lovevery

• How do I log into my account?
• Why should I create an account?
• How do I navigate my Lovevery account?
• How do I cancel my subscription?
• How do I change my address on my Play Kits subscription?
• How do I skip a Play Kit?
• See all 10 articles

Orders, Shipping, and Returns

• What are the Free Gift With Purchase Terms?
• When will my order arrive?
• How do I check my order status?
• How do I return or exchange my product?
• Can I return an item purchased as part of the holiday promotion?
• How do I apply a discount code or gift card to my order?
• See all 27 articles

The Play Kits Subscription

• Books and Book Bundles

• When does my first Play Kit ship?
• What are The Play Kits?
• Why does the price change after The Thinker Play Kit (months 11–12)?
• What is the difference between Play Kits for babies and Play Kits for ages 1–5?
• How do I update my payment method?
• Do I get to choose what's in my Play Kit?
• See all 22 articles

Products

• General Product Questions
• Cleaning and Care
• Assembly and Troubleshooting
• The Bath Set
• The Real Life Play Kitchen
• The Mini Kits
• Lovevery App
• Course Packs

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The Early Reader Club

• I have a Play Kits subscription. Should I join The Early Reader Club?
• Does The Early Reader Club include The Lovevery App?
• How does The Early Reader Club work?
• Can I cancel my Early Reader Club Subscription?
• How is The Early Reader Club different from The Reading Skill Set?
• How are Book Bundles different from The Early Reader Club?
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Referrals

• Does Lovevery have a referral program?
• Is referral credit the same as a gift card or store credit?
• Can I use referral credits on a gift?
• Can I combine referral credits with other offers?
• How do I refer someone to Lovevery?
• Whom may I refer to Lovevery?
• See all 22 articles

Gifting

• Gift Giver
• Gift Recipient
• Registry

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The Skill Sets

• The Math Skill Set
• The Reading Skill Set

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