Our automated assistant, Avery, is available to chat 24/7. To chat with Avery, click the blue chat icon in the bottom right of the screen. If Avery can't assist you fully, you'll be able to connect with our Customer Experience team for live support during our business hours, 9-4:30 MT Monday through Friday. Otherwise, a human agent will get back to you in 1-2 business days.
If you’d prefer to simply send us an email, please click here to fill out our contact form. Our automated assistant, Avery, may be able to quickly answer your question via email. If Avery can't assist you fully, you will be connected to a human agent, and you can expect a reply in 1-2 business days.
If you are shopping outside of the US/CA, you can contact our international Customer Experience Teams using the following links.