- When will my order arrive?
- How do I check my order status?
- How do I return or exchange my product?
- Can I return an item purchased as part of the 2024 holiday promotion?
- How do I apply a discount code or gift card to my order?
- My discount code or gift card isn't working. What should I do?
- How do I use a discount code and a gift card at the same time?
- Will I be charged tax?
- Is my credit card information secure?
- How much does shipping cost?
- Where do you ship from in the United States?
- Do you offer international shipping?
- Can you ship a Play Kit in an outer carton?
- What do I do if my package was damaged in transit?
- Can Lovevery ship to the U.S. territories?
- What is carbon neutral shipping?
- Can Lovevery ship to PO Boxes/APO/FPO/DPO?
- Does Lovevery ship to freight forwarding services?
- Can I use multiple forms of payment?
- Do you offer any kind of payment plan option?
- Do you offer Apple Pay, Google Pay, or any other type of alternative payment provider?
- My order was lost in transit. Can you help?
- My order was marked as "Delivered", but never arrived. What should I do?
- Can I cancel or make changes to my order after it has been placed?
- I just received an order confirmation, but I don't remember placing an order. Can you help?