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The app is glitchy or a tap isn't working — what do I do?

Updated July 21, 2026 19:28

We're so sorry you're having issues with The Lovevery App. Our Customer Experience Team is ready to help ♥️

To get in touch, go to the My Lovevery tab, tap on Help, and then Contact Us. If the app isn't working properly, you can also reach out via this submission form on Lovevery.com.

Articles in this section

How do I get in touch with customer service through the app?
The app is glitchy or a tap isn't working — what do I do?
How do I submit a question to a Lovevery expert, and when will I get a response?
What languages does the Lovevery app support?
My baby was born premature — should I use their birth date or due date in the app?
Where is the Early Reader Club, and what's included?
How do I access the Early Reader Club videos?
How do I access The Reading Skill Set and Spencer Russell's videos?
Where do I access my Course Packs?
Is the app subscription separate from the Play Kit subscription?