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Lovevery App

  • How do I get in touch with customer service through the app?
  • The app is glitchy or a tap isn't working — what do I do?
  • How do I submit a question to a Lovevery expert, and when will I get a response?
  • What languages does the Lovevery app support?
  • My baby was born premature — should I use their birth date or due date in the app?
  • Where is the Early Reader Club, and what's included?
  • How do I access the Early Reader Club videos?
  • How do I access The Reading Skill Set and Spencer Russell's videos?
  • Where do I access my Course Packs?
  • Is the app subscription separate from the Play Kit subscription?
  • How do I find out which subscription my child is on and when it ends?
  • When will my next Play Kit ship, and what's in it?
  • How do I skip or delay an upcoming Play Kit?
  • Where do I find videos, guides, or activity demonstrations for my current kit?
  • Where do I find my past order history?
  • Where are my notifications, and how do I clear the red badge?
  • Where are the account settings located in the app?
  • How do I delete my Lovevery account entirely?
  • How do I remove a child or profile from my account?
  • How do I add another child (sibling or grandchild) to my account?
  • How do I add my spouse, partner, or a grandparent to my account?

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