Why can't I see anything in the Discover & Inspect Microscope?

The first step to getting your Discover & Inspect Microscope to work is to install the battery. The microscope requires 1 fresh (not expired) AAA, alkaline battery. Do not use rechargeable batteries in this product.

To install the battery, follow these steps:

1. Locate the battery compartment on the microscope. The battery compartment is toward the top of the microscope, where it connects to the stand.

2. Use a Phillips head screwdriver to open the compartment door.

3. Place the battery inside the compartment, making sure that the positive end is pointed toward the (+) sign marked in the compartment, and the negative side is pointed toward the (-) sign marked in the compartment.

4. Reattach the compartment door using the screwdriver.

Once the batteries are installed, turn the microscope light on by pressing the blue button under the fine focus adjustment. You won’t be able to see anything through the lens unless the light is on. If it won't turn on, double-check the battery is inserted correctly and/or try a new one.

When you've got the microscope light working, securely attach the Image Slide Wheel to the stand. This is easier to do with the microscope unattached, and requires more pressure than expected.  You won't hear a clicking sound to signal when it is fully attached, but you'll know it's in place when the slide wheel is laying flat on the stand.

With the light on the microscope on and the Image Slide Wheel securely attached to the stand, the final step to using the microscope is to adjust the lens. First, use the coarse focus knob to move the microscope down toward the Image Slide Wheel. Unlike a classroom microscope, the clear end of the microscope must be touching the Image Slide Wheel to see the image clearly. When the clear end is touching the Image Slide Wheel, use the fine focus on the front of the Microscope to make slight adjustments to the lens until you can clearly see the image.

Please not that the adjustments needed for the coarse and fine focus will vary for each user, and may need to be reset each time the Image Slide Wheel is changed out.

Have you tried all of the above, but the microscope is still not working? Reach out to our Customer Experience Team with proof of purchase for further assistance!

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